Shipping, Payment, Return & Refund Policies.
Orders placed directly on our website and are being shipped to the United States, Canada, or Mexico will be afforded a flat rate shipping cost based upon their total order value. Shipping to the US typically takes 2-14 business days, depending on which State package is being delivered to, which order fulfillment center will be processing package delivery, and the size an ordered item.
Specialty items being shipped from our overseas international order fulfillment centers and being delivered to the US, CAD, or MEX come with extended handling and shipping transit time. These orders are typically delivered within 35-60 days.
We're also able to afford our customers lower or free 1-2 day shipping via our Amazon affiliation, when orders are placed directly from one of our Amazon Warehouses/Order Fulfillment Centers. Customers interested in this alternative purchasing option are encouraged to clink on the "Buyer Now on Amazon" button shown on each product page and sign up for an Amazon Prime account, if not already a member.
• We accept payment by Credit Card, Debit Card and PayPal.
• To expedite your order processing, please ensure that your billing address correspond to that which is associated with the credit card being used. If your mailing and billing addresses are different from each other, please ensure to complete your order accordingly.
|Returns & Refunds|
Your satisfaction is guaranteed with our No Question Asked 30-Days Return Policy. If upon receiving any of our products, you've decided that our product(s) isn't what you wanted, simply don't install, setup or otherwise use the product, notify us within 10-days of delivery, cover the cost of shipping and return item within 30 days for a refund. Granted return for refund request for reasons caused by the buyer, such as change of mind, incorrect/insufficient delivery address, will be subjected to a 25% restocking fee, and refund amount will be less original shipping and handling expenses. Return for refund due to errors on our part, will not be subjected to any restocking fee. All refunds are sent back to their respective original method of payment.
For all return/refund requests please contact us at:
- Email: firstname.lastname@example.org or email@example.com
- Tel: (661) 390-0306